S PAY Global (formerly known as Sarawak Pay) is the Sarawak Government Fintech mobile app platform that provides a convenient and secured e-wallet functinality. Users can make digital payment for bills and purchases at participating merchants. Users can top up their e-wallet throught internet banking and credit cards and enjoy the convenience of cashless transactions.
A convenient and secured e-wallet for everyone is the vision of S PAY Global. But to turn that vision into reality, S PAY first needed to modernize its infrastructure, building the systems with a powerful, scalable ewallet Platform. That need led S PAY Global to FFT.
With FFT’s robust and evolving ewallet solution, S PAY Global has achieved a comprehensive service coverage that spans various aspects of financial and payment solutions.
Over the course of five years of continuous collaboration, FFT have successfully help S PAY Global to provid their clients with a seamless progression from foundational tools to scenario-specific capabilities, and ultimately to a globally connected ecosystem. This progressive approach has enabled S PAY Global to cater to diverse customer needs, drive merchant engagement, and expand services both locally and globally.
In just 60 days, a brand-new mobile wallet app has made its debut in the eyes of the public. Building upon the foundation of the existing 1.0 version, which focused on utility bill payments, the new wallet introduces additional convenient features such as merchant collections, QR code payments, and online transactions. These enhancements have extended the wallet’s coverage to various locations, reaching every nook and cranny of the city.
Since its launch, the wallet has experienced exponential growth in user numbers, reaching several times its initial count. It has successfully gained traction among more than a quarter of the local population, establishing itself as a popular choice for digital transactions. In addition, the number of participating merchants has boomed with an extensive network now encompassing nearly one hundred thousand establishments that cater to various local lifestyles.
The ewallet’s application scenarios have significantly expanded, encompassing almost every aspect of residents’ daily lives. From retail and dining to transportation and entertainment, it offers a diverse range of services that continuously fulfill the growing and diverse needs of users. Whether it’s making seamless payments at local stores, ordering meals for delivery, or accessing exclusive deals and discounts, the wallet has become an essential companion for residents in their daily routines.
The S PAY Global ewallet plays a crucial role in the development of a cashless society in Sarawak, particularly during the global COVID-19 pandemic. In addition to providing consumers with convenient services such as mobile commerce and QR code payments, the ewallet actively collaborates with governments to implement a range of assistance measures which include disbursing financial aid to merchants, offering online applications for interest-free loans, and providing subsidies and cashback to consumers. By doing so, S PAY Global ewallet contributes to the collective effort in combating the pandemic and supporting individuals and businesses in need.
As the ewallet continues to evolve and adapt to the changing demands of users, S PAY Global remains dedicated to delivering innovative features and services that address their evolving needs.
